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Corporate Policies

User Content Policy

Certain portions of the Services may allow users to upload or otherwise provide The 5 Ride with images, photos, video, data, text, listings, and other content (“User Materials”). Absent any additional terms provided in your Product’s Terms, by uploading or otherwise providing User Materials to the Services, you grant us an irrevocable, perpetual, royalty-free worldwide license to: (i) use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, modify, prepare derivative works of or incorporate into other works, and translate your User Materials, in connection with the Services or in any other media; and (ii) sub-license these rights, to the maximum extent permitted by applicable law. We will not pay you for your User Materials or to exercise any rights related to your User Materials set forth in the preceding sentence. We may remove or modify your User Materials at any time. You are solely responsible for all User Materials made through your user account(s) on the Services or that you otherwise make available through the Services. For all User Materials, you represent and warrant that you are the creator and owner of the User Materials, or have the necessary licenses, rights, consents, and permissions (including all permissions required under applicable privacy and intellectual property law) to authorize The 5 Ride and other users to access and use your User Materials as necessary to exercise the licenses granted by you under these Terms of Use.  We will not use client contact information that is uploaded by agents into The 5 Ride’s database for any purpose, unless that client contact information is otherwise provided to us directly by the client.

 

Listing Quality Policy

All user posted listing for open mics must conform to the following minimum standards; (a) all information must accurately reflect the event details; (b) the event must maintain a user rating above two (2) stars in any given 30 day period; (c) all positions must be filled equitably and without prejudice; (d) remain free of controversy and overly negative reviews; (e) compensate comedians as outlined in the posted listing; (f) workers, hosts, producers, and venue staff must conduct themselves in accordance with our Code of Ethic and Sexual Harassment Policy; (g) all open mics must be open to the public without any cover, door charge, pre-sale, or minimum spend, OR must compensate all workers no less that $2 per minute of booked set time. Failure to maintain minimum standards may result in the deletion, removal, modification, or termination of a users listings and/or revocation of permission to post future listings. If you have paid for premium services that include listings services, you will not be eligible for a refund in the event of deletion, removal, modification, or termination of a users listings and/or revocation of permissions.

Student/Teacher Policy

Students

All students must conduct themselves in accordance with our Code or Ethics and Sexual Harassment Policy. Students agree to treat all teachers and students equitably and without prejudice. Students are responsible for the timely completion of their curriculum, communication with students and teachers (whether on this platform or another), and all user content they upload to the site. The copying and/or distribution of this or indeed ANY The 5 Ride coursework is punishable by civil and criminal penalty and will be pursued to the fullest extent of the law. Failure to comply with the provisions set forth in this policy may result in revocation of access to paid content, deletion of user account, content, and data. In the event of termination due to cause students will not be eligible for a refund for uncompleted coursework. The 5 Ride in its sole discretion may elect to mail a physical copy of coursework materials for an additional fee of $75.

 

Teachers

All instructors must conduct themselves in accordance with our Code or Ethics and Sexual Harassment Policy. Teachers agree to treat all students equitably and without prejudice. Teachers are responsible for the content of their curriculum. If any content is found to be erroneous, misleading, or libelous you will be held responsible for any and all loss incurred personally or by The 5 Ride and it’s respective students. Upon discovery of problematic content your courses will be removed and you will be notified. In the case of minor errors, you may be given a grace period to submit and remedy your content. During this time ALL STUDENTS ENROLLED IN YOUR CLASS WILL BE ISSUED A REFUND AND ALL REFUNDS WILL BE DEDUCTED FROM YOUR NEXT SCHEDULED PAYOUT.

Refund Policy

 

Application Courses

All courses are designed to provide a level playing field for applicants based on merit. If an applicant finds a course is too confusing or has difficulty accessing a computer capable of utilizing a course or final quiz, you will be eligible for a written version of the course and test at no cost to you. If you have lost access to a course you have yet to finish and believe this was due to it being removed, please contact the5rideofdestin@gmail.com

 

Affiliate Services

If you are an outside producer/contractor that has entered into a premium services agreement with The 5 Ride you are contractually obligated by law to honor and satisfy the terms of that agreement. Failure to do so may result in civil litigation and termination of service with no notice. In the event of termination, you will still be liable for any and all conditions, including payments, due to The 5 Ride and, pursuant with the agreement, subject to civil action.

Covid-19 Safety Pledge

In order to curtail the deadly covid-19 pandemic The 5 Ride created the Covid-19 Safety Pledge. Events that adhere to the following conditions will be marked with the safety pledge icon;

1) You are entitled to a refund (minus processing) up to 24 hours before scheduled departure.

 

2) All guests and drivers are required to wear a mask in the vehicle.

 

3) Driver will remain masked for the duration of the event.

 

4) Vehicles will be sanitized moments before the doors open to ticket holders.

 

5) If a case is reported to us, all guests will be notified of the exposure.

 

6) We promise to be proactive about monitoring cases in our area.

 

7) We will NOT host the event during a code purple period.

 

8) Staff are required to be vaccinated or tested within 48 hours of the event.

 

In addition to the above, venues may require the following optional provisions;

 

1) Requirement of a valid CDC vaccination card or proof of recent negative covid-19 test result.

 

2) Masks and/or temperature checks before entering the venue.

 

In order to execute our events safely, we work closely with local health departments and take no chances with the health and safety of both our customers and staff. As a result we may cancel events if new cases peak. Strict adherence to the above guidelines keeps our customers safe and our heads above water.

 

Vendor Compensation Guidelines

All employees and contractors working under a vendor on The 5 Ride platform MUST be compensated a wage proportional to their labor and any additional compensation offered to such workers will be enforced as though it were a 5 Ride policy. Failure to compensate workers as agreed may result in termination of a users current listings, appointments, services, and revocation of permissions to post in the future, as well as civil and criminal charges where applicable. We take defrauding workers VERY SERIOUSLY. If The 5 Ride has to remunerate workers for a breach of contract, we can and in all likelihood will file criminal charges against the vendor and push the local courts to bar them from holding a business licence in the municipality.

Sexual Harassment Policy

The 5 Ride is committed to providing a safe environment for all its

employees and contractors. This means an environment free from

discrimination and harassment at work, including sexual harassment. We at

The 5 Ride operate under a zero tolerance policy for any form of sexual

harassment in the workplace. The 5 Ride and its director, officers,

clients and employees are to treat all incidents seriously and promptly

investigate all allegations of sexual harassment. Any person found to have

sexually harassed another will face disciplinary action, up to and including

dismissal from employment without compensation whatsoever. All

complaints of sexual harassment will be taken seriously. Victims will be

treated with respect, dignity, and with the strictest of confidence. No one will

be victimized for making such a complaint unless it becomes known that it

was done so both erroneously and with clear intention to manipulate or harm.

Explicit Violations

The following examples of sexual harassment (especially when repeated or

witnessed) are gross violations under the The 5 Ride code of ethics

and grounds for immediate dismissal without compensation.

Physical conduct

  • Unwelcome physical contact including hugging or touching.
  • Unwanted sexual advances like kissing, groping, slapping, or pinching
  • The use of job-related threats or rewards to solicit sexual favors

Verbal conduct

  • Unwelcome comments on a worker’s appearance, age, private life, etc.
  • Any sexual comment made off stage and directed toward an individual.
  • Sexual propositions, advances, or catcalling of any type.
  • Repeated and unwanted social invitations for dates or physical intimacy
  • Anatomical comments based on sexuality, gender, or race.
  • Levy remarks made to publicly sexually embarrass fellow workers.

Non-verbal conduct

  • Public display of sexually explicit or suggestive material.
  • Sexually-suggestive gesture or facial expressions directed at individuals
  • Demeaning noises such as whistling, smooching, snapping, or shouting
  • Leering or staring especially if accompanied with winkings or pouting.
  • Sending of sexually explicit messages, pictures, or URLs.

Reach of consequences

All sexual harassment is prohibited whether it takes place within premises of

The 5 Ride and its affiliates or not. This includes but is not limited to;

social events, business trips, training workshops, conferences, sponsored

events, and any social media space or entity affiliated with The 5 Ride.

(If you sexually harass someone on Facebook, you might as well have done it in the vehicle)

Reporting Sexual Harassment

Anyone who is subject to sexual harassment should, if possible, inform the

alleged harasser that the conduct is unwanted and unwelcome. The 5 Ride recognizes that sexual harassment may occur in unequal

relationships (i.e. between a supervisor and his/her/their employee) and that it

may not be possible for the victim to inform the alleged harasser. If a victim

cannot directly approach an alleged harasser, he/she/they can approach one

of the designated staff members responsible for receiving complaints of

sexual harassment. This person could be another supervisor, the local

chairperson or one of their assigned lieutenants. When a designated person

receives a complaint of sexual harassment, he/she/they will:

  • Immediately record the date, time, and take the victims statements.
  • Ascertain the views of the victim as to what outcome he/she/they want.
  • Ensure that the victim understands the company’s procedures for

dealing with the complaint

  • Discuss and agree on either an informal or formal complaint, on the

understanding that choosing to resolve the matter informally does not

preclude the victim from pursuing a formal complaint if they are not

satisfied with the outcome

  • Keep a confidential record of all discussions
  • Respect the choice of the victim
  • Ensure that the victim knows that they can lodge the complaint outside

of the company through the relevant legal framework

Informal Complaints Mechanism

Though instances of sexual harassment are detrimental to corporate morale

and often traumatic to its victims, cases can often be handled quickly and with

satisfactory outcomes when the matter is addressed informally. That is to say

when both parties agree to discuss and address the issue head on.

If the victim wishes to handle the matter informally, the mediator will:

  • Give an opportunity to the alleged harasser to respond to the complaint
  • Ensure that the alleged harasser understands complaint mechanisms
  • Facilitate discussion between both parties to achieve an informal

resolution which is acceptable to the complainant

  • Ensure that a confidential record is kept of what happens
  • Follow up after the outcome of the complaints mechanism to ensure

that the behavior has stopped

  • Ensure that the above is done in a timely manner

Formal complaints mechanism

If the victim wants to make a formal complaint or if the informal complaint

mechanism has not led to a satisfactory outcome for the victim, the formal

complaint mechanism should be used to resolve the matter. The designated

person who initially received the complaint will refer the matter to their local

supervisor to instigate a formal investigation. The supervisor may; deal with

the matter themselves, refer the matter to one of their lieutenants, or in cases

occurring at a The 5 Ride event, refer the matter to a committee.

If the victim wishes to handle the matter formally, the mediator or committee

will:

  • Interview the victim and the alleged harasser separately
  • Interview other relevant third parties separately
  • Decide whether or not the incident(s) of sexual harassment took place
  • Produce a report detailing the investigations findings
  • If the harassment took place, decide what the appropriate remedy for

the victim is (i.e.- an apology, a change of working arrangements, a

promotion if the victim was demoted as a result of the harassment,

training for the harasser, discipline, suspension, or dismissal)

  • Follow up to ensure that the recommendations are implemented, that

the behavior has stopped and that the victim is satisfied with the

outcome

  • If it cannot determine that the harassment took place, he/she/they may

still make recommendations to ensure proper functioning of the

workplace

  • Keep a record of all actions taken
  • Ensure that all records concerning the matter are kept confidential
  • Ensure that the process is done as quickly as is prudent.

Implementation of this policy

The 5 Ride will ensure that this policy is widely disseminated to all

relevant persons. All new employees are required to read and understand the

content of this policy as part of their induction into the company. Every year,

The 5 Ride may require employees to affirm their understanding of and

agreement with the content of this policy. It is the responsibility of every

producer to ensure that all his/her employees and contractors are aware of

the policy, and failure to enforce it will be met with the same consequences as

violating it.

Code of Ethics

This Code of Ethics sets forth legal and ethical standards for directors,

officers and employees of The 5 Ride. This Code is intended to deter

wrongdoing and to promote the ethical conduct of all Company business.

Compliance with Laws, Rules and Regulations

The 5 Ride requires that all employees, officers and directors comply

with all laws, rules and regulations applicable to the business. You are

expected to use sound judgment and common sense to comply with all

applicable laws, rules and regulations.

If you become aware of the violation of any law, rule or regulation by the

Company, whether by its officers, employees, directors, or any third party

doing business on behalf of the Company, it is your responsibility to promptly

report the matter to your supervisor. Examples of violations include but are

not limited to;

  • The illegal sale of drugs or alcohol, especially to minors.
  • The use of illegal substances on property belonging to The 5 Ride or its clients.
  • Assault or violence of any form, whether it be sexual, physical, or verbal.
  • Racism, Sexism, Homophobia, or discrimination in any form.
  • Sexual harassment in any form, especially those outlined by The 5 Ride’s sexual harassment policy.

Conflicts of Interest

Employees, officers and directors must act in the best interests of the

Company. You must refrain from engaging in any activity or having a personal

interest that presents a “conflict of interest”. It is your responsibility to

disclose any transaction or relationship that reasonably could be expected to

give rise to a conflict of interest. Examples of “conflicts of interest” include

but are not limited to;

  • Soliciting personal business with The 5 Ride’s potential clients,

proposed or under contract, especially in a capacity that potentially

diminishes the company’s future endeavors.

  • Soliciting personal business with a competitor of The 5 Ride’s

clients, more specifically if the business solicited is to be conducted on

the same date as a The 5 Ride event.

Confidentiality

Employees, officers and directors must maintain the confidentiality of

confidential information entrusted to them in their capacity with The 5 Ride. Unauthorized disclosure of any confidential information is

prohibited. Additionally, employees should take appropriate precautions to

ensure that confidential or sensitive business information, whether it is

proprietary to the Company or another company, is not communicated within

the Company except to employees who have a need to know such information

to perform their responsibilities. Examples of violations include but are not

limited to;

  • Disclosing personal information of The 5 Ride employees to the

public rather than a supervisor.

  • Reverse engineering, sharing or publication of The 5 Ride’s

software, event formats, line up notes, examination answers, voicemail

messages, SMS communications, online text communications, email

communications, or any other proprietary information integral to the

functions of the company regardless of how ubiquitous that information

may seem.

Honest and Ethical Conduct and Fair Dealing

Employees, officers and directors should deal honestly, ethically and fairly

with The 5 Ride’s suppliers, customers, competitors and employees.

Statements regarding the Company’s products and services must not be

untrue, misleading, deceptive or fraudulent. You must not take unfair

advantage of anyone through manipulation, concealment, abuse of privileged

information, misrepresentation of material facts or any other unfair-dealing

practice. This is especially important to keep in mind when tasked with the

duty of advertising for a service. Examples of violations include but are not limited

to;

  • Propagating information that leads customers to believe; a service will

cost more later when the price is actually fixed, the service is only

Available via you or only at your location, etc.

  • Misleading or manipulating customers or staff for personal gain.

Protection and Proper Use of Corporate Opportunities

Employees, officers and directors must advance the Company’s legitimate

interests when the opportunity to do so arises. You must not take for yourself

personal opportunities that are discovered through your position with the

Company or the use of property or information of the Company. Examples of

violations include but are not limited to;

  • Unauthorized use of The 5 Ride equipment
  • Soliciting personal business from clients with company resources like;

corporate email address, letterhead, logo, business cards, etc

  • Leveraging company assets or one’s position to coerce parties other

than those affiliated with The 5 Ride.

Accuracy of Books and Records and Public Reports

Employees, officers and directors must honestly and accurately report all

business transactions. You are responsible for the accuracy of your records

and reports. Accurate information is essential to the Company’s ability to

meet legal and regulatory obligations. Examples of violations include but are

not limited to;

  • Receiving unreported gratuities including but limited to money, alcohol,

food, credit cards, vouchers, tickets, and/or gift certificates. All

gratuities must be reported to a supervisor and recorded.

  • Neglecting to accurately record the attendance of workers resulting

in an inaccurate representation of benefits.

Reporting and Compliance Procedures

Every employee, officer and director has the responsibility to ask questions,

seek guidance, report suspected violations and express concerns regarding

compliance with this Code. Any employee, officer or director who knows or

believes that any other employee or representative of the Company has

engaged or is engaging in Company-related conduct that violates applicable

law or this Code should report such information to his/her/their supervisor or

to the local chairperson. Such reports should be made without any fear of

retaliation. The Company will not discipline, discriminate against or retaliate

against any employee who reports such conduct, unless it is found that the

report was made with knowledge that it was false, or who cooperates in any

investigation or inquiry regarding such conduct. The 5 Ride and its

directors, officers, clients and employees are to treat all incidents seriously

and promptly investigate all violations of this code of ethics. Any person

found to have violated these policies will face disciplinary action, up to and

including dismissal from employment without any further compensation

whatsoever.

All The 5 Ride’s directors, officers, clients and employees MUST hereby

agree to the terms of this code of ethics before beginning employment with,

executing contract for, or receiving services from The 5 Ride and its

affiliates.